Gruppo Bancario Credito Valtellinese Selects Thunderhead

To support communication requirements of its branch network and simplify integration of new acquisitions

Thunderhead, a provider of document automation and multi-channel communications solutions, said that Italy-based bank Gruppo Bancario Credito Valtelinese has selected the Thunderhead NOW platform to support the customer communication requirements of its branch network.

Credito Valtellinese said that on a year-by-year basis it mails approximately 50m pages and 10m envelopes. In the longer term, the bank plans to use Thunderhead NOW to improve and manage the quality of its batch-produced customer communications with personalized content, better visual design and tailored marketing messages.

The solution will also play a key role in supporting the customer communication requirements of new acquisitions by the group. Thunderhead NOW will be offered as an outsourced document-generation service to partner banks that are supported by Gruppo Credito Valtellinese through Bankadati Sistemi informatici, the IT business owned by the group.

Enrico Mazzoletti, director of IT Architecture, said: "We evaluated several solutions and Thunderhead was the only one that fully met our needs, which included ease of integration with our Microsoft .NET-based applications and the ability to change and manage document content without the need for programming."

Mauro Selvetti, CIO of Bankadati, said: "In recent years, we have integrated new acquisitions as well as provided outsourced IT services to our partner banks. This trend is set to continue and Thunderhead NOW will make integration much easier by enabling us to quickly and easily produce and manage documentation, contracts and correspondence for the customers of our seven existing banks and four specialized financial businesses, as well as newly acquired banks in the future."

Glen Manchester, CEO of Thunderhead, said: "We are delighted that Thunderhead NOW will not only enable Credito Valtellinese to enhance its customer communications and marketing but will also support the banking group as it pursues its strategy of growth through acquisition."